SIP Upgrades for ElevenLabs Agents

Last updated Feb 18, 2026 • 2 minutes reading time

Launch reliable, secure AI agents while maintaining your existing phone numbers, routing logic, and infrastructure.

Launch reliable, secure AI agents on your existing phone network

We’ve upgraded SIP Integration in ElevenLabs Agents, making it easier to launch reliable, secure AI agents while maintaining your existing phone numbers, routing logic, and infrastructure.

You can connect to VoIP providers such as Twilio and Telnyx, PBX systems like Exotel, or any self-hosted SIP server - no rebuild required.

Human handoff within your existing system

ElevenLabs Agents resolve customer issues in real time, but some requests are best handled by a human operator. When human input is required, the agent transfers the call seamlessly to a live operator within your existing phone network, maintaining full call context so customers never need to repeat themselves.

With SIP Integration, deploying ElevenLabs Agents requires no changes to your existing routing, compliance, or monitoring setup. Your teams stay in control while intelligent automation manages routine conversations, scales response capacity, and reduces handling time.

Built for enterprise-grade reliability and security

Built for enterprise security, SIP Integration encrypts calls end to end, provides static IPs for compliance, and delivers reliable performance at scale.