Q: Connection or API Errors

Problem : Voice agent not responding or connection timeout errors Potential Causes : Incorrect endpoint URL, network firewall blocking requests, invalid API endpoint Solution : Verify endpoint is exactly https://api.sambanova.ai/v1 , check firewall settings allow outbound HTTPS to SambaNova domains, test connectivity with curl command from your environment

Q: Authentication Failures

Problem : 401 Unauthorized or API key rejection errors Potential Causes : Expired API key, incorrect key format, missing Bearer token prefix Solution : Regenerate API key in SambaNova dashboard, verify key is stored correctly in ElevenLabs secrets, ensure key is referenced properly in LLM configuration, test key independently with API tools

Q: Model Not Responding

Problem : Model errors or unexpected response formats Potential Causes : Invalid model ID, model unavailable, unsupported model features Solution : Verify model ID matches exactly with SambaNova catalog, check model availability in your account, switch to recommended models like Meta-Llama-3.3-70B-Instruct for testing, review model capabilities and limitations

Q: Slow Response Times

Problem : Responses taking longer than expected Potential Causes : Network latency, large prompt size, model selection, disabled streaming Solution : Enable streaming responses in agent configuration, reduce prompt size and conversation history, test network latency to SambaNova endpoints, consider switching to faster model variants, optimize system prompts for conciseness

Q: Response Quality Issues

Problem : Incomplete responses, formatting problems, or unexpected content Potential Causes : Token limits too low, inappropriate model selection, unclear system prompts Solution : Increase max tokens setting within model limits, adjust system prompts for clarity and specificity, try different models optimized for conversational AI, review SambaNova model documentation for best practices

Question 1

Connection or API Errors

Accepted Answer

Problem: Voice agent not responding or connection timeout errors
Potential Causes: Incorrect endpoint URL, network firewall blocking requests, invalid API endpoint
Solution: Verify endpoint is exactly https://api.sambanova.ai/v1, check firewall settings allow outbound HTTPS to SambaNova domains, test connectivity with curl command from your environment

Question 2

Authentication Failures

Accepted Answer

Problem: 401 Unauthorized or API key rejection errors
Potential Causes: Expired API key, incorrect key format, missing Bearer token prefix
Solution: Regenerate API key in SambaNova dashboard, verify key is stored correctly in ElevenLabs secrets, ensure key is referenced properly in LLM configuration, test key independently with API tools

Question 3

Model Not Responding

Accepted Answer

Problem: Model errors or unexpected response formats
Potential Causes: Invalid model ID, model unavailable, unsupported model features
Solution: Verify model ID matches exactly with SambaNova catalog, check model availability in your account, switch to recommended models like Meta-Llama-3.3-70B-Instruct for testing, review model capabilities and limitations

Question 4

Slow Response Times

Accepted Answer

Problem: Responses taking longer than expected
Potential Causes: Network latency, large prompt size, model selection, disabled streaming
Solution: Enable streaming responses in agent configuration, reduce prompt size and conversation history, test network latency to SambaNova endpoints, consider switching to faster model variants, optimize system prompts for conciseness

Question 5

Response Quality Issues

Accepted Answer

Problem: Incomplete responses, formatting problems, or unexpected content
Potential Causes: Token limits too low, inappropriate model selection, unclear system prompts
Solution: Increase max tokens setting within model limits, adjust system prompts for clarity and specificity, try different models optimized for conversational AI, review SambaNova model documentation for best practices

Connect Samba Nova Cloud to ElevenLabs Conversational AI Voice Agents

Let your AI Voice Agents think faster with SambaNova Cloud

Integrations features

Installation guides

Troubleshooting & support

Connection or API Errors

Authentication Failures

Model Not Responding

Slow Response Times

Response Quality Issues

Other resources

Samba Nova Cloud