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ElevenAgents

AI Agents for government

From resident inquiries and benefits navigation to crisis hotlines, permit guidance, and multilingual outreach, our AI agents automate citizen and staff workflows without sacrificing public trust.

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Introducing ElevenAgents for government

Transform public services without compromising trust

Omnichannel agents span the full service journey. Helping your team deliver better access at lower cost, without compromising on data security and compliance.

Improve resident experience

Resolve inquiries across voice and digital channels with natural conversations - guiding residents through services in their preferred language.

Reduce operational burden

Automate high-volume contacts across departments so your staff can focus on complex casework, in-person delivery, and higher-value interactions.

Meet public sector standards

TXRAMP Level 2, SOC 2 Type II, and ISO 27001 certified, with zero retention mode, regional data residency, and end-to-end encryption built in.

Emotionally & contextually aware AI Agents

Emotionally expressive conversational agents adapt to real customer emotion - guiding every conversation toward better outcomes, even when the stakes are highest.

Natural, human-like conversations

Full control over tone, emotion, and delivery - so agents de-escalate, reassure, and guide every citizen interaction to a clear resolution.

Human hand-off

Clean, context-rich handoffs

Route to a caseworker at exactly the right moment, with full context carried over - no repetition, no lost ground.

Sub-second responsiveness

Natural, real-time voice without awkward pauses - so citizens get answers quickly, even during high-demand periods.

10,000+ voices

Choose from 10,000+ expressive voices or clone yours to match the accents and tones residents across your region trust.

Multilingual support

Support residents in 70+ languages with consistent tone and clarity - so language is never a barrier to access.

Conversational agents for every civic workflow

Deploy agents tailored to your department, municipality, service type, and compliance environment . No matter how specific the workflow.

CityConnect
I need to renew my business license but I'm not sure what documents I need or when the office is open.
I can help you with that business license renewal.
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Federal agencies and departments

Handle high-volume citizen inquiries across benefits, immigration, veterans services, and tax support - connected to your existing records and case management infrastructure.

State and regional departments

Support licensing, employment, health services, and regulatory inquiries in the resident's preferred language - across voice, chat, and phone channels.

Cities and local governments

Power 311 lines, utility support, permit inquiries, and community outreach - integrated with your municipal systems, citizen portals, and service desks.

0,000,000

Agents launched and counting

One platform for every government and municipality ai agent workflow

Connect to your operating systems and deploy across all voice and digital channels - all from one platform.

Agent DescriptionAgent Description
Agent ToolsAgent tools
Agent AnalyticsAgent analytics

Emotionally aware voice agents for government

Emotionally expressive conversational agents adapt to real citizen emotion - guiding every conversation toward better access, even when the stakes are highest.

Expressive, natural voices

Choose from 10,000+ expressive voices or clone yours to match the accents and tones residents trust.

Sub-second latency

Natural, real-time voice interactions without awkward pauses - so conversations flow as they should.

Multilingual support

Support residents in 70+ languages with consistent tone and clarity - so language is never a barrier to access.

Enterprise-grade security and infrastructure at scale

Foreground

Get started with AI agents for government today

Launch on the web

Create an ElevenAgent from your SOPs and documentation in minutes. No code required deployments.

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Deploy via API

Use our APIs to integrate agents into call centers, portals, and case systems with enterprise controls and monitoring.

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The most realistic voice AI platform

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